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- 90.000 visitors, at a rate of approximately 3.200 visitors per day
- Record of 5.100 visitors on 6 February
Despite being the shortest month of the year, February 2013 recorded about 90.000 visitors on the Tirana International Airport (TIA) website, the highest number of visitors yet registered during the last eight years of the activity of the company, officials said.
“We are very pleased that many passengers, both Albanians and foreigners, are visiting our website. Such a large number of visitors is mainly due to the real-time service we have offered since last year in order to meet our clients’ needs,” said Mr. Rolf Castro-Vasquez, Chief Operations Officer at TIA.
Records show an average of 3.200 visitors per day in February. The peak of visits was 5.100 recorded on 6 February during a period when heavy snowfall led to many flight disruptions in Europe. According to the statistics released by TIA for 2012, there were approximately 950.000 visits to the website over the course of the year. Meanwhile, the total number of pages clicked on the Airport website during 2012 amounts to more than 1.8 million pages.
Tirana International Airport has been constantly improving the passenger experience by investing in business intelligent solutions to provide information on, for example, flight status and delays. The large number of visitor clicks encourages TIA to investigate into further opportunities of communicating or offering services via the airport's web page.
“It is clear that there is a strong desire among our company and operators, the airlines and ground handlers, to create the best possible experience for our passengers. Therefore, we shall keep everybody posted about new features from TIA or our business partners in the web page,” added Mr. Castro-Vasquez.
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